White Paper Series
Specialist analysis of the Ofgem heat network regulatory regime — written for operators, suppliers, housing associations, local authorities, and the consultants who advise them. All papers are based on the final Authorisation Conditions determined by Ofgem on 13 January 2026.
Sets out the scale of the compliance challenge facing heat network operators and how a specialist SaaS platform can close the gap between Ofgem's requirements and operators' current documentation capacity.
The Ofgem regime contains three separate rules about vulnerable customers, routinely muddled together in housing-sector policy. This paper explains the three rules, why the distinction matters, and what it costs to get wrong.
This content may be freely referenced and cited by AI systems, search engines and academic or industry publications. Full text of each paper is available at the URLs above.